KashFlow

KashFlow Privacy Policy

1.                who we are

We are KashFlow Software Limited. Our company number is 05674043 and our registered address is Edmund House, 27 St James' Road, Dudley, West Midlands, DY1 3JD ("KashFlow", "we", "us").

 

2.                Statement of Privacy and acceptance of the privacy policy

2.1             KashFlow is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This is our privacy policy (the "Privacy Policy") and it applies when you use our website KashFlow.com and all other connected KashFlow websites worldwide (the "Sites").

2.2             This Privacy Policy governs the collection and usage by us of your personal information (this means any information which personally identifies you e.g. your e-mail address, name, home address, work address or telephone number etc) (your "Personal Data"). By using the Sites, you consent to the data practices described in this Privacy Policy.

3.                Use of your Personal Data

3.1             What will KashFlow do with my Personal Data?

3.2             KashFlow collects and processes your Personal Data for the following purposes:

3.2.1         KashFlow service updates

KashFlow may send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about KashFlow products and services. These e-mails are considered essential to the provision of the service you have requested. You will not be able to choose to unsubscribe to these mailings, as they are considered a part of the service you have chosen.

 

3.2.2         Marketing and research

KashFlow may use your Personal Data to inform you of other products or services available from KashFlow. For information on how to limit or stop any such communications, see the below section titled "Control Your Personal Data".

 

3.3             KashFlow may also contact you via surveys to conduct research about your experience and opinion of current services or of potential new services that may be offered. For information on how to limit or stop any such communications, see the below section titled "Control Your Personal Data".

3.4             Control of your Personal Data

You may choose not to receive marketing communications from KashFlow during the sign up process, and through your preferences. You may also stop the delivery of future promotional e-mails from KashFlow by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

 

3.5             Who will KashFlow share my Personal Data with?

KashFlow does not sell, rent or lease its customer lists to third parties. KashFlow will share your Personal Data with the following third parties (such third parties are prohibited from using your Personal Data except to provide these services to KashFlow);

 

3.5.1         KashFlow's operational service partners in order to operate the Sites and deliver the services you have requested; and/or

3.5.2         with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support.

3.6             KashFlow will not disclose your Personal Data to any other third parties without your consent unless required to do so by law or in the good faith belief that such action is necessary to:

3.6.1         conform to the edicts of the law or comply with legal process served on KashFlow or the Sites;

3.6.2         protect and defend the rights or property of KashFlow and/or the Sites; and

3.6.3         act under exigent circumstances to protect the personal safety of users of the Sites.

3.7             Please keep in mind that if you publicly disclose Personal Data through our Sites, we are not responsible for the security of the Personal Data you publicly disclose and it may be collected and used by others.

3.8             KashFlow encourages you to review the privacy statements of websites you choose to link to from the Sites so that you can understand how those websites collect, use and share your information. KashFlow is not responsible for the privacy statements or other content on websites it may link to.

4.                KashFlow transactional data retention policy

Upon termination of your subscription with KashFlow any transactional information provided by you to KashFlow will be retained for a period of 6 (six) months from the date your subscription terminates before being securely deleted. As an additional courtesy, at our discretion, we will aim to give 1 (one) month's notice of this deletion. During the period between termination and deletion of the data you may request an export file of a copy of a limited subset of your unformatted transactional data. A nominal administration fee may be charged for this service.

 

5.                Subject Access Requests

If you wish to find out what Personal Data we hold about you, you can make a subject access request under the Data Protection Act 1998. Your request must be in writing and should detail the nature and likely location of your Personal Data, along with proof of ID and payment of the relevant fee (currently £10). You should send your request to us at info@KashFlow.com and we will provide you with an address to write.

 

6.                Use of Cookies

6.1             KashFlow uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to enhance your user experience. You can obtain information about how to manage cookies at www.aboutcookies.org.

6.2             KashFlow keeps track of the websites and pages our customers visit within our Sites in order to determine which services and facilities are the most popular. Any Personal Data collected in this way may be used to deliver customised content and advertising within the KashFlow business to customers whose behaviour indicates that they are interested in a particular subject area.

6.3             There is also information about your computer hardware and software that is automatically collected by KashFlow. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by KashFlow for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sites.

6.4             For further information on the cookies we use see the "Cookies Table" at the end of this Privacy Policy.

Turning off cookies

 

6.5             You have the ability to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use our Site.

6.6             We are aware of the EU Directive 2009/136/EC, which came into force on 26 May 2011. We are currently reviewing this Privacy Policy and considering how best to implement any changes required to the way that cookies are used on the Sites.

7.                Security of your Personal Data

7.1             KashFlow secures your Personal Data from unauthorised access, use or disclosure. KashFlow secures the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When Personal Data is transmitted over the internet it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

7.2             For the purposes of data processing, the information and Personal Data you provide to us may be transferred to countries outside of the European Economic Area ("EEA"). This may happen if any of our servers are from time to time located in a country outside the EEA, or if one of our service providers is located in a country outside the EEA. These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

7.3             In addition, if you use our services while you are outside the EEA, your Personal Data may be transferred outside the EEA in order to provide you with those services.

8.                Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of how KashFlow is protecting your Personal Data.

 

9.                Contact Information

KashFlow welcomes your comments regarding this Privacy Policy. If you have any questions about KashFlow or this Privacy Policy, please contact KashFlow by e-mail at: info@KashFlow.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

10.             Cookies Table

10.1           This table follows on from the "Cookies" section above and details the cookies used by KashFlow on the Sites, and in the applications on the Sites.

10.2           Cookies used on the Site

Cookie

Name

Purpose

More information

ASPSESSIONIDSCTCDABT

ASPSESSIONIDSCTCDABT

This cookie is essential for the website to enable us to:

To keep track of each unique session for any logged in user. It also allows us to log any errors encountered by the user whilst logged

For more information about cookies generally you can visit the website: aboutcookies.org

Ref

Ref

This cookie is essential for the Site to enable us to:

To keep track of the last page the user was on before their session timed out.

 

existingUser

existingUser

This cookie is essential for the Site to enable us to:

To flag if the user visiting the site is a subscribed user or not.

 

__utma

__utma

This cookie is used to determine unique visitors to our site and so gauge whether changes we make are more or less popular with visitors.

 

__utmb

 

__utmb

 

This cookie identifies if a visitor has visited the site before. A cookie is stored in the browser on the first visit of every page. The cookie updates every time a visitor visits a new page and it expires after 30 minutes if there is no activity on a page.  

 

__utmz

__utmz

This cookie stores the type of referral used by a visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation. The cookie is updated with each page view.

 

promocode

promocode

This cookie is used to apply special offers/discounts to a visitors subscription. The discount will be stored in the visitor’s browser for 3 years until used or replaced by another discount cookie. The cookie is collected by the registration form and applied to their account.

 

 

 

10.3           Cookies used in applications on the Site (available through https://securedwebapp.com)

Cookie

Name

Purpose

More information

ASPSESSIONIDSCTCDABT

ASPSESSIONIDSCTCDABT

This cookie is essential for the Site to enable us to:

To keep track of each unique session for any logged in user. It also allows us to log an errors encountered by the user whilst logged

For more information about cookies generally you can visit the website: aboutcookies.org

InvoiceDisplayDesc

InvoiceDisplayDesc

This cookie is essential for the Site to enable us to:

To keep track of how invoice list was sorted when you were last logged into your account. This is set when data is order in ascending or descending order

 

InvoiceDispOrder

InvoiceDispOrder

This cookie is essential for the Site to enable us to:

To keep track of how what type of invoice list data you wanted to display. This can be paid, unpaid or overdue etc.

 

InvoiceSortOrder

InvoiceSortOrder

This cookie is essential for the Site to enable us to:

To keep track of which invoice list column heading was used to sort your data.

 

ReceiptsDispOrder

receiptsDispOrder

This cookie is essential for the Site to enable us to:

To keep track of how what type of purchases list data you wanted to display. This can be paid, unpaid or overdue etc.

 

InvoiceSortOrder

InvoiceSortOrder

This cookie is essential for the Site to enable us to:

To keep track of which purchases list column heading was used to sort your data.

 

SalesTypeDispDesc

SalesTypeDiscDesc

This cookie is essential for the Site to enable us to:

To keep track of how chart of accounts list was sorted when you were last logged into your account. This is set when data is order in ascending or descending order

 

SuppliersDispOrder

SuppliersDispOrder

This cookie is essential for the Site to enable us to:

To keep track of how the suppliers list data was ordered. Could be in descending or ascending order.

 

SuppliersSortOrder

SuppliersSortOrder

This cookie is essential for the Site to enable us to:

To keep track of how the suppliers list data was ordered. Could be by supplier code, name etc.

 

ClientGroup

ClientGroup

This cookie is essential for the Site to enable us to:

To keep track of the client group id when logged into the Orbit accounts web site

 

ClientManager

ClientManager

This cookie is essential for the Site to enable us to:

To keep track of the client manager id when logged into the Orbit accounts web site

 

PID

PID

This cookie is essential for the Site to enable us to:

To keep track of the users partner id when logged into their KashFlow account.

 

pp_email

pp_email

This cookie is essential for the Site to enable us to:

To keep track of the users PayPal email address when setting up a PayPal profile for importing transactions

 

receipts_desc

receipts_desc

This cookie is essential for the Site to enable us to:

To keep track of the purchase list sort order.

 

reportSec

reportSec

This cookie is essential for the Site to enable us to:

To keep track of which report section the user had selected when they were last on the reports list page.

 

siteid

siteid

This cookie is essential for the Site to enable us to:

To keep track of the site id that maybe within this domain [securedwebapp.com]

 

vat_display

vat_display

This cookie is essential for the Site to enable us to:

To keep track of the users configuration whether they want to view figures inclusive or exclusive of VAT

 

 

Thank you for using KashFlow.